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2024 Concert Season

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Frequently Asked Questions

Tickets can be purchased at Town Ballroom with nominal service fees still applying.

Box office hours:

Wednesday, Thursday, and Friday from 12pm-5pm


Town Ballroom
681 Main Street
Buffalo, NY 14203

Parking is available at the concert lot located at 875 Fuhrmann Blvd. Buffalo, NY 14203 or street parking may be found along Fuhrmann Blvd.

Parking spaces are free of charge and are first come, first serve.

We encourage ride-sharing and alternate modes of transportation wherever possible. There is a Reddy Bike Share station located directly next to the venue along Fuhrmann Boulevard.

Tickets are available exclusively through SeeTickets and can be purchased here. Only tickets issued directly through SeeTickets will be accepted at the door. Tickets purchased through a third-party ticketing site may be denied access at the concert entry.

We encourage ride-sharing and alternative modes of transportation wherever possible.

Biking: There is a Reddy Bike Share station located directly next to the venue along Fuhrmann Boulevard. Bike parking readily available at the concert venue outside of the security check points.

Ride-Sharing: Ride-sharing is encouraged and pick up locations are available along Fuhrmann Boulevard at 825 Fuhrmann Boulevard

Queen City Bike Ferry: The Queen City Ferry shuttles from Canalside to Outer Harbor with a drop off location 1.4 miles from the concert venue. Please note the last ferry leaves Outer Harbor at 7:45pm and will not be available for transportation at the conclusion of the concert.

Outside chairs are not permitted to be brought in. Blankets can be brought in or can be purchased at the venue as well!

Small handheld or personal cameras are allowed. Professional cameras of any kind are not permitted without a media pass.

Only service animals are permitted.

No. Every concert will have a robust food and beverage offering located within the concert facility.

No. Backpacks and large tote bags are not allowed.

Parking lots and Gate opening times will vary depending on the start time of the concert. For the most up to date information, be sure to click on the event page for the concert you are interested in.


Yes. For the safety of our patrons, concerts will be canceled in the case of severe weather (thunder, lightning or very strong winds).

Visitors attending Waterfront Concerts throughout the summer are encouraged to arrive early to ensure orderly entry into the concert. All visitors are required to enter through a security check point. Please check the event details for the concert you are attending for the timing of parking lots and gates opening. For Outer Harbor concerts the entrance is 825 Furhmann Blvd at the Lakeside Complex.

There is no re-entry.

When gates close, no entry will be allowed. In addition, any patron who is removed from the concert and attempts re-entry will be charged with criminal trespassing.

Yes. All bags and concertgoers are subject to security inspection. The following information is designed to assist in expediting the entry process.

Items that must be placed on the security inspection tables:

  • All metal
  • Bags (diaper bags and small purses are permitted—no larger than 12″x12″)
  • Cell phones
  • Keys
  • Electronic devices
  • Chairs
  • Blankets

Waterfront Concerts prohibits any item deemed inappropriate or dangerous by security, including:

  • Weapons of any kind
  • Air horns
  • Animals (unless a service animal)
  • Backpacks/large tote bags
  • Bicycles (within the secure perimeter)
  • Fireworks
  • Glass containers
  • Illegal drugs/drug paraphernalia
  • Laser pointers
  • Outside food or beverage, including coolers
  • Professional video and photo cameras
  • Recording devices
  • Selfie sticks, tripods or monopods
  • Umbrellas
  • Any guest who is deemed intoxicated upon arrival will not be permitted to enter
  • No outside alcohol or beverage of any kind is permitted within the concert facility
  • Anyone under the age of 21 who has alcohol on them will be removed from the site
  • Any adult who provides alcohol to someone under the age of 21 will be removed
  • Staff may ask for proof of age from anyone wishing to purchase alcohol
  • There will be a maximum of two beers sold to any one person at one time
  • Anyone who staff believes to be intoxicated will be immediately removed

ADA Accessibility

ADA accommodations are available in all ticketed areas. ADA parking spaces are available in the parking lot next to the venue entrance. Upon ticket purchase, please email info@buffalowaterfront.com to request a special accommodation.